Huggins 2019 XREF Inventory 365 Program - Frequently Asked Questions HUGGINS OUTBOARD

HUGGINS OUTBOARD

Screen shot showing part number lookup and cross reference
Screen shot showing part number lookup and cross reference.


Screen shot showing part number edit
Screen shot showing part number edit.



Screen shot showing list of part numbers in inventory
Screen shot showing list of part numbers in inventory.





Question 1. Is it possible to hide the cost price on the Xref Inventory like we can do now on the current Xref program?
YES


Question 2. What does the Shop Override box mean?
You can change the description, cost price, and list price for a part in our XREF catalog.  
For the parts you add that are not in our XREF catalog, you always supply the description, cost price, and list price.


Question 3. If we have this we do not need the Xref program we have currently correct?
Correct, you would not need "XREF" and "XREF Inventory" on the same computer.  
We can pro-rate the months remaining on your "XREF" license and discount your "XREF Inventory" license by that amount.


Question 4. Would we install this "XREF Inventory" program on all of our computers?
“XREF Inventory” will be priced at $995, in comparison to $495 for “XREF”.  
Additional computers running “XREF inventory” will be $995, in comparison to $450 for “XREF”.
So a 2 computer shop would pay $945 if they do not need inventory.
A 2 computer shop would pay $1,990 if they do need inventory.
I suppose it is possible for the 2 computer shop to want “XREF Inventory” on one computer 
and “XREF” on another computer; but this is not a common choice.  $1,445 in this case.
Single user installations are very simple and easy to support in comparison to network installations.  
All “XREF” installations are single user installations since no information is shared between computers.
“XREF Inventory” installations beyond a single user will require networking.  
Additional support will be required by Huggins and by your network administrator.
We have some suggestions:
   Use a NAS type file server and not just another Windows desktop computer as your file server.  
   Please read the "small business networks" article on www.hug911.com
   Please do not use a wireless connection to your file server for inventory traffic.  The speed and reliability is not 100%.
Huggins Outboard wants to support your programs, not your network.  
You will need a local company to support your network.  
With Windows 10, it is not trivial.
“XREF Inventory” is written with networking in mind.  
There are three folders involved.  
For the single user installations, all three folders are usually on the local hard drive, usually c:\huggins\.
   Folder 1 = Stock information
   Folder 2 = XREF Catalog information
   Folder 3 = Images, Pick lists
For network installations, you have some choices.
Folder 1:  This will need to be the same location for all of the computers sharing inventory.  Usually \\server\share\huggins\
Sometimes a network administrator will map a drive letter to a network share.  
They might map H: to \\server\share so your Folder 1 is h:\huggins\ on all of your computers.
You can enter into the slot for Folder 1 the UNC notation:  \\server\share\huggins\ or the mapped hard drive notation:  h:\huggins\
Here is where the Windows 10 complexity comes in.  
We have seen Windows 10 forget it’s hard drive mappings after a windows update.
\\server\share\huggins\ will keep working after a windows update.
h:\huggins\ will no longer work after some windows updates.  
The network administrator must re-map the H: drive letter before this program can access the file server.
We suggest that you use the UNC notation for this reason.  
A short server name like “server” and a short share name like “share” help make this manageable.
I was working on a computer recently and the server name was “poweredge-840-s” and the share name was “from old server”.
His UNC notation to his files was “\\poweredge-840-s\from old server\huggins”.  This breaks some common sense rules:
   Never mix letters and numbers in a network name.  
      (In some fonts the lower case “L” and the capitol “i” and the number “1” are the same glyph.  Same for ZERO and the capitol “O”.)
   Never put spaces in network names.
   Never put special characters like dashes in a network name.
Most network administrators know these rules and setup networks with dependability and usability in mind.
Huggins and your local network administrator are at the mercy of Microsoft Windows and their windows updates.  
Networks require support more often than we would like to think.
Folder 2:  If you have a very fast network, gigabit speed, then you can put your XREF Catalog information on your file server also.  
This way, you only have to do the price file updates once and all of your computers get the benefit.
This way, you will have more network traffic.  For some networks it can be slightly slower.
I worked on a network at a dealership that used their data network for their security system cameras.  
They had 8 cameras and their network was running very slow.
In the case of a slow network, Folder 2 can be coded to use the local hard drive for the XREF Catalog information.  
You will need to do the monthly updates on each computers in this case.
Folder 3:  We suggest you put your images on the local hard drive.  They load faster even on a gigabit network.  
We also use Folder 3 for pick lists.  
If you have multiple computers you might also have multiple pick lists in progress at the same time.  
XREF Inventory allows one pick list per computer when you code Folder 3 to the local hard drive, usually c:\huggins\.
All of the computers that need access to the inventory information need to run the “XREF Inventory” program.
If you have computers that need to just view the “XREF Inventory” information and you do not want them changing anything, 
there is a security lock that prompts for a password before allowing changes.  
This can be setup on the computers where you want to prevent accidental changes to the shared inventory information.


 
Question 5. What would this system cost if we want 2 computers in the parts room for inventory entry and 2 computers in the shop for inventory lookup?
This is a typical 4 computer network.  The price is $995 per computer.  For 4 computers your total would be $3,980.



Question 6.   We would need to be able to look up inventory on 4 computers but we only want one of those computers to make changes to the inventory.
Using the security feature, you can decide which computers can change the information without a password and which computers will require a password for in/outs.



Question 7.  What about making backups of my inventory so I will not lose my information if something happens to my computer?
We suggest you make a copy of your xref2inv.dat file onto a removable USB drive from time to time.
The program makes copies of this file every day, week, month, and year; but it stores those copies on your computer.
The best backup is an off-site backup.  We suggest you purchase some USB drives and we will setup an icon to help you make backups.
Then please carry the USB drives home and keep them off-site in case of a fire or water damage.



Question 8. Can I sell one brand with a 20% markup, a different brand with a 10% markup, and all other parts with a 5% markup.
Yes, you can set three different custom price formulas and select which brands are included or excluded from custom pricing.
For example, if you are an authorized Mercury dealer but you also repair Evinrude, Yamaha, Volvo, Tohatsu, and Honda engines, 
you might decide to set custom price formulas based on the discounts you receive when buying Evinrude, Yamaha, Volvo, Tohatsu, and Honda parts.
You might decide to sell Mercury parts at MSRP; but markup Evinrude and Yamaha only 10% since that source gives you a good margin.
You might have to markup Volvo parts more because that source does not give you a good margin.
You might have to markup Honda and Tohatsu parts even more because you are paying retail for those parts and also paying shipping. 










For questions about this web page:
Robert Huggins
7524 S. Tanglewild Drive
Raleigh, NC 27613
USA

(919) 787-1836
robert@hugginsweb.com